Hospital to Home September Recap

As we move out of the summer months and into Autumn, September has seen Hospital to Home gearing up to support our current users and prospective customers through the upcoming winter pressures. We are currently in the onboarding process with some Local Authorities and so we thought it would be useful to give you an overview of what the onboarding process looks like when you decide to procure H2H. Other topics for this month’s recap include a reminder on the professional services offer, an update on the awards for which we are shortlisted and an overview of what items from the roadmap are the focus at the moment.

H2H Onboarding

Once you have signed up to Hospital to Home, we will run an onboarding workshop with you where we get a good sense of your discharge to assess landscape, who will be using the system and how you will need to set it up. This will be with the key people who know the process, will be administrating the system and people who may be super users within the organisation.  

Following the session, we will set up an onboarding instance of H2H which can be used for training and to set up the system. Based on the onboarding session we will seed the onboarding instance with the beginnings of your setup which will then provide a basis for the train the trainer session to follow. Once you have had the training, you can then continue to set up the onboarding instance. When you are happy that the onboarding instance is set up correctly and you have done your organisation training and testing, we will then copy over your setup into the live instance of Hospital to Home.   

We normally estimate the onboarding process to take around 8-9 weeks. This includes the onboarding and training sessions, 4-5 weeks for you to test and train on H2H and then a couple of weeks to get you ready for go live.  

We will be with you every step of the way throughout the onboarding phase and to find out more drop us a line.

Professional Services

We wanted to give you a reminder on the professional services support we can offer to you. We know that knowing change needs to happen to your Discharge to Assess (D2A) process is only the first step in realising the benefits that change can deliver. Making the case for change and embedding the change are two huge stages of this process and we can help you with both. Hospital to Home will embed that change but if you need help making the case for change, to influence your decision makers and to understand in better detail just how much can be gained from changing your D2A process, we offer professional services to that work.  

By utilising our deep and broad understanding of D2A and the public sector, we can help you identify what is happening right now in your D2A processes, highlight the pain points and map where you want to get to. We will demonstrate where benefits can be unlocked and help you build a business case. Crucially, we will provide you with a solution implementation plan of how you can embed a digital solution into your organisation. All of this is free of any commitment to Hospital to Home.  

Find out more here

Upcoming Awards and Events

This month we presented to the judging panel of the LGA Awards 2021. North Lincs and CC2i are shortlisted for the project that has brought H2H to life in the Health and Social Care category. We find out the results on 4th November. Fingers crossed! 

We also found out this month that we have been shortlisted for both the LaingBuisson Awards 2021 in the Innovation in Care category and the Computing Digital Technology Leaders Awards 2021 

North Lincs are shortlisted in the Best Public Sector Digital Project! More fingers crossed for these too! 

Just last Friday we attended the CC2i Festival of Health and Social Care to give a demonstration of Hospital to Home and talk about discharge to assess.  

The event was bookended by a lively roundtable discussion on collaboration in the morning and an roundtable discussion on moving forward with CareTech across ASC for improved outcomes and personal independence in the afternoon. In between these discussions we did a demonstration of Hospital to Home, a recording of which will be available soon. Interestingly we did a poll in the demo asking what attendees thought was the most standout benefit of H2H and H2H being the single version of truth was clear winner. This further demonstrates just how much confusion exists in D2A processes and how H2H can cut through all of that noise and confusion with the up to date, live version of the truth.

H2H Development

A key roadmap item kicked off in September, this is the interoperability work in which we will integrate Hospital to Home with the North Lincs and Goode electronic patient record Web-V. This is a significant piece of work which will provide the first use case for Hospital to Home’s interoperability capabilities. We will keep you updated on this very exciting development work as it progresses.  

Other areas of focus this month included reporting and Multi Factor Authentication.  

The H2H reporting suite has seen an optimisation update to ensure reports run seamlessly in Hospital to Home and we are in a cycle of testing of the ability for users to create their own reports. This functionality should come along later this autumn.  

We have also been looking at how Multi Factor Authentication is controlled in H2H and the balance between what an administrator within an organisation can do and what needs H2H technical support. We are planning to give more control to administrators around this area which should reduce the number of times an organisation might need to contact our support team, whilst ensuring that controls are appropriately accessed by role based access.   

Social Media

This month we launched our Hospital to Home Twitter account. We will be using the account to provide regular updates on Hospital to Home and to engage with wider sectors and industries around Discharge to Assess.  

If you would like to stay up to date on all things Hospital to Home give us a follow@HospitaltoHome1